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Webinar: Helping Contractors Manage Customer Expectations

September 17, 2020 10:00 AM - 11:00 AM (CDT)

Description

Join us Thursday, September 17, 2020 at 10 CDT / 11 am EDT for ‘Helping Contractors Manage Expectations’ presented by Tim Ellison, Business Development Manager Finished Surfaces with Ardex Americas.

Registration is FREE to FCICA members. Nonmembers are welcome to join for a fee of $39.95. Register today!

 

Help Wanted

Flooring Contractor / Flooring Installer


Qualifications: Must be able to do electrical, plumbing, painting and carpentry. Must also be able to read the customers minds, predict the future, be available at a moment’s notice and be finished yesterday. Able to install floor covering, a plus.


Sound familiar? Sarcasm? Or reality?


In this presentation, Tim Ellison will discuss how to navigate these concerns. He’ll share his own experiences and those of other contractors working to meet customer expectations while on the job.


Tim hopes the webinar discussion will be informative and interactive “Many of the things I will be discussing, I have picked up from other contractors. I hope you will be able to pick up a few ideas and enjoy the discussion.” So have your questions ready.

Presenter, Tim Ellison has been in the industry for over 30 years and has worked for Ardex Americas, LP in the Technical Service Department since 2004. He is currently their Business Development Manager for Finished Surfaces. Tim has led the ARDEXacademy training program for Substrate Preparation, Moisture Control, Self-Leveling Underlayments and Patching Compounds, Tile & Stone Installation Systems, Engineered Concrete Repair systems and Designer Floor/Polished Systems. He has presented information on moisture in concrete, substrate preparation, flooring adhesives and tile and stone to many industry groups. Tim is active in several industry associations and standards organizations including ASTM, FCICA, STARNET, INSTALL and ICRI.

Pricing

FREE to FCICA members. Non-members are welcome to join for a fee of $39.95. Advanced registration required. 

Contact Information

FCICA - Flooring Contractors Association
Name: Christine Schwartzkopff
Phone: (630) 672-3702
Email: christines@cmservices.com
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