I spent the last 30 years working in the HVAC field, yes I know a lot about industry but not flooring. You definitely provided me with additional skills to make a positive impact within our company. The very day I got back our warehouse manager was gone, I received a shipment that was damaged, I took pics of it and had the shipper send in a memo in case we had to file a claim, this is what I learned in class. We had to leave the ceremony early due to flight times, wish we could've stayed longer as it was a great event.